29 March, 2017
Our departure from ILM on Wednesday was thoroughly uneventful. From check-in, through security, to the gate everything ran smoothly and we found ourselves with additional time before departure. It's always more relaxing to sit at the gate than cut things close, so I always opt for an early arrival if at all possible. The journey continued on an even-keel through our connection in Atlanta and the only annoyance was the boarding process for the 767 that took us to London. We were traveling in Business Class on an award ticket, so we were able to board first to get settled in. Unfortunately the 767 boards through the front door, which meant the flow of traffic down the aisles remained steady until near the end of the boarding process. The cabin crew still managed to make sure they greeted everyone and collected initial orders for after takeoff.

While I'm not a particular fan of the staggered arrangement in Delta Business Class on the 767, the lie-flat seats are reasonably comfortable even if they lack space to place anything. Need your tray? Good luck finding somewhere to put your book while you open it up. That pillow and blanket? Pretty much a complete annoyance until you're ready to actually use them. Take off your shoes to catch a nap? They're probably going to take a beating when you convert your seat from bed mode. (As an aside, I haven't experienced anything that matches the configuration on the AA Airbus 330 for both space and comfort.) By any stretch of the imagination it was more comfortable than coach, and I'm glad we were able to book these seats as they allow my wife to travel in relative comfort despite her health issues.
The food was quite good and (again) the service was top-notch. We were on flight 32, which departs ATL at 9:40 in the evening, arriving at LHR 11:00 the next morning. I
highly suggest a similar flight schedule if at all possible. By the time you eat dinner and settle in it's approaching midnight (EST) so you're ready for sleep. (I managed to sleep a full 3.5 hours, which is a personal record.) When you wake for breakfast it's approximately 4:30-5:00 EST, which is early, but not outrageously so, helping you avoid most of the "sleep hangover" that a 7pm arrival/8am arrival is likely to produce.
Another benefit of arriving at Heathrow via Business Class is access to the immigration "fast pass" lane, which is considerably shorter than the regular line. A brief stop to have our passports examined and we were off to collect our bags and meet our driver. Since part of this trip was devoted to collecting extraneous clothing and accessories from our son's year studying abroad we were carrying additional suitcases (another inducement for Business Class, when you consider the cost of either shipping or paying excess bag fees the value proposition escalates rapidly.) As usual we made arrangements with
Eddie Manning and our driver met us just outside customs.
Reminder: When arriving at most Heathrow terminals there are two useful stops between customs and the curb. There is always an ATM (Cash Machine) and they are almost always free to use (your institution may charge a fee) so you can withdraw Pounds to have in your wallet. There is also a purveyor of food items, generally an M&S Simply Food, so you can grab a sandwich, beverage, or snack if you're feeling a bit peckish.
If there are more than two in your group, or you have excess baggage, I can't emphasize the value of using a car service over public transportation. While the Underground is the least expensive option at £6 to central London, it takes about an hour and you still have to get to your final destination from the nearest Tube stop. Heathrow Express is the quickest option to get you to London at 15 minutes (scheduled) and is reasonably priced at about £23 (off-peak) - but unless you're staying near Paddington Station there will be additional travel on the other end. When you have three people and book a driver you get door-to-door service for a rate comparable to Heathrow Express, but you travel in comfort that would cost significantly more than the off-peak budget rates provide.

We chose to stay at The Harrington in Kensington this visit. It is an apartment/hotel at the corner of Gloucester Rd and Harrington Gardens, just a block from the Gloucester Rd Tube station. Convenient doesn't begin to describe the location. There are multiple restaurants, two pubs, a dry cleaners and a grocery store all within less than five minutes walk from the front door. The staff at the property is exceptional and the property itself is in good order and undergoing upgrades. We chose an efficiency unit and had adequate space and all the conveniences we expected. Being able to have a quick breakfast of tea and toast (or even fry up some bacon if you choose) is an excellent way to maintain a budget, as £7 per person for breakfast at a restaurant each day can quickly add up. It also makes it much easier to have a few things on-hand for snacking or sandwiches to help drive back the irregular hunger pangs that a 5-6 hour time change can generate.
After showers and a brief nap we made the requisite trek to Waitrose for essential items (bread, jam, butter, cheese, bacon, and tea) and then ventured across the street to The Hereford Arms for dinner. Over the past 30 years their menu has improved by leaps and bounds. A menu of pedestrian pub-grub has been replaced by the likes of pork medallions, lamb chops, and pan-fried duck breast along with starters of caramelized leek and cheese tart and a smoked salmon with shrimp cocktail. Many pubs have reached a point of culinary execution that demands you book a table in advance unless you're willing to either try your luck or wait for an opening. Suffice it to say that with the exception of desiring a delivery vehicle for our salmon and shrimp cocktail (perhaps some pita points or crostini) the entire meal could have easily been served on white tablecloths with fine china and sterling silver. The London GastroPub scene has come in to its own the last several years, putting to rest the traditional wisdom concerning a lack of quality in British cuisine. Dinner in a pub wouldn't be complete without a pint (or three) and I started the trip off with London Pride ESB and a couple of Guinness.
All-in-all one of the best starts to a vacation we've ever experienced.